Payment Analytics Dashboard

Payment Analytics Dashboard

BD 299.00

68 reviews

The PayEase Analytics Dashboard transforms your payment data into actionable business intelligence. This comprehensive analytics platform provides real-time insights into all your payment activities, helping you optimize operations, identify trends, and make data-driven decisions to grow your business in Bahrain.

Key Features:

  • Real-time transaction monitoring and visualization
  • Comprehensive financial reporting and analysis
  • Customer payment behavior insights
  • Fraud detection and risk analysis
  • Sales performance tracking by multiple dimensions
  • Payment method analytics and optimization
  • Customizable dashboards for different stakeholders
  • Automated report generation and scheduling
  • Data export in multiple formats (CSV, Excel, PDF)
  • Interactive data visualization and exploration tools

What's Included:

  • Cloud-based analytics platform with secure access
  • Pre-built dashboards for common business needs
  • Data integration with PayEase payment solutions
  • API access for custom data integrations
  • Up to 10 user accounts with role-based access control
  • Mobile app for on-the-go analytics (iOS and Android)
  • Implementation support and personalized dashboard setup
  • 1 year of data storage and technical support

Data Storage: 1 year of transaction data included (expandable)

Setup Time: 1-2 business days

Compatibility: Works with all PayEase products and other payment systems via API

Dashboard Specifications

Deployment Cloud-based SaaS solution
User Access 10 user accounts included (expandable)
Data Storage 1 year of transaction history included (expandable)
Update Frequency Real-time for transactions, hourly for aggregated metrics
Data Visualization Interactive charts, graphs, tables, and maps
Export Options CSV, Excel, PDF, Image (PNG/JPG)
Sharing Capabilities Scheduled reports, dashboard sharing, embeddable widgets
Customization Fully customizable dashboards, reports, and metrics
Security Role-based access control, data encryption, audit logs
Support Email, chat, and phone support included

System Requirements

As a cloud-based solution, there are minimal technical requirements:

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Internet connection for dashboard access
  • For mobile access: iOS 11+ or Android 7.0+
  • For API integration: RESTful API support

Data Integration Options

The Analytics Dashboard can integrate with various data sources:

  • Automatic integration with all PayEase products
  • API integration with other payment systems
  • CSV/Excel data import for offline transactions
  • Database connectors for direct integration with your systems
  • Webhook support for real-time data updates

Pre-built Reports and Dashboards

The Payment Analytics Dashboard comes with a comprehensive set of pre-built reports and dashboards designed specifically for businesses in Bahrain:

Financial Performance

  • Revenue Overview Dashboard

    Comprehensive view of your revenue streams with daily, weekly, monthly, and yearly comparisons. Includes transaction volume, average transaction value, and growth metrics.

  • Payment Method Analysis

    Breakdown of transactions by payment method (credit cards, debit cards, digital wallets, etc.) with insights on fees, success rates, and customer preferences.

  • Currency & Cross-Border Report

    Analysis of transactions by currency, including exchange rate impact, international vs. domestic sales, and regional performance metrics.

  • Fee Analysis Report

    Detailed breakdown of transaction fees, showing opportunities for optimization and cost reduction across payment methods and providers.

Transaction Insights

  • Transaction Monitoring Dashboard

    Real-time view of transaction flow with alerts for unusual activities, declined transactions, and processing delays.

  • Transaction Timeline Analysis

    Hourly, daily, and seasonal patterns in transaction volume and value, helping you identify peak times and optimize operations.

  • Recurring vs. One-time Transaction Report

    Comparison of recurring payment performance against one-time purchases, including retention metrics and lifetime value analysis.

  • Declined Transaction Analysis

    In-depth analysis of failed transactions by reason code, helping you identify and address issues affecting your payment success rate.

Customer Insights

  • Customer Segmentation Dashboard

    Segmentation of your customer base by spending patterns, payment preferences, location, and other key attributes.

  • Customer Lifetime Value Report

    Analysis of customer value over time, helping you identify your most valuable customers and optimize acquisition costs.

  • Customer Payment Behavior Analysis

    Insights into how customers pay, when they pay, and patterns that can help predict future behavior and prevent defaults.

  • Geographical Performance Map

    Visual representation of transaction data across regions in Bahrain and internationally, highlighting geographic trends and opportunities.

Risk and Security

  • Fraud Detection Dashboard

    Real-time monitoring of potential fraudulent activities with risk scoring and alert mechanisms to prevent financial losses.

  • Chargeback Analysis Report

    Tracking of chargebacks and disputes with analysis by reason code, merchant category, and customer profile to help reduce future incidents.

  • Risk Scoring Model

    Predictive risk assessment for transactions based on multiple factors, helping you balance security and conversion rates.

Custom Reporting Capabilities

In addition to the pre-built reports, the Analytics Dashboard offers powerful custom reporting tools:

  • Report builder with drag-and-drop interface for creating custom reports
  • Custom metric creation for tracking business-specific KPIs
  • Advanced filtering and segmentation options
  • Scheduled report generation and automated distribution
  • Report templates for consistent reporting across teams
  • Cross-data source analysis for comprehensive business insights
4.9

Based on 68 reviews

5 Stars
90%
4 Stars
10%
3 Stars
0%
2 Stars
0%
1 Star
0%

Jasim A.

Verified Purchase

April 5, 2024
Data-driven decisions have transformed our business

As the Finance Director for a large retail chain in Bahrain, I needed a solution that could give me clear visibility into our payment operations. The PayEase Analytics Dashboard has exceeded my expectations. The fraud detection capabilities alone saved us over BD 20,000 in the first quarter by identifying suspicious patterns we would have missed. The customizable dashboards mean each department head gets the specific insights they need, and the mobile app lets me check key metrics whenever I need to. Implementation was smooth, and the support team helped us customize reports specific to our business model. This has been one of our best technology investments.

Mariam T.

Verified Purchase

March 22, 2024
Incredible insights, easy to use

I run a small e-commerce business, and I was concerned that an analytics platform might be too complex for our needs. I couldn't have been more wrong. The PayEase dashboard was set up in less than a day, and the interface is incredibly intuitive. The payment method analysis showed us that many customers were abandoning purchases when trying to use certain payment methods, and switching our payment flow based on this insight increased our conversion rate by 15%. The geographical data also helped us identify areas in Bahrain where we should focus our marketing efforts. For a small business without a dedicated data analyst, this tool is invaluable.

Faisal N.

Verified Purchase

February 17, 2024
Perfect for financial planning and optimization

As the CFO of a mid-sized company, I need detailed visibility into our payment operations and costs. The Analytics Dashboard has become my go-to tool for financial planning and optimization. The fee analysis report helped us renegotiate our payment processing rates with our bank, saving us thousands annually. The forecasting tools are remarkably accurate, making our budgeting process much more precise. I particularly appreciate the ability to schedule automated reports to be delivered to our executive team before our monthly meetings. The dashboard has eliminated hours of manual data compilation and analysis, allowing our finance team to focus on strategic initiatives instead.

How long does it take to set up the Analytics Dashboard?

The basic setup typically takes 1-2 business days. This includes account creation, connecting to your payment data sources, and configuring the pre-built dashboards. If you're already using other PayEase products, the integration is even faster as the systems are designed to work together seamlessly. For more complex setups involving custom data integrations or migration from other analytics platforms, our implementation team will provide a specific timeline based on your requirements.

Can I integrate data from other payment processors and systems?

Yes, the Analytics Dashboard is designed to work with multiple data sources. We offer several integration options:

  • API integration with major payment processors and gateways
  • CSV/Excel import for data from other systems
  • Database connectors for direct integration with your internal systems
  • Webhook support for real-time data feeds
Our implementation team can help you set up these integrations to ensure all your payment data is consolidated in one place for comprehensive analysis.

How secure is the Analytics Dashboard?

Security is a top priority for all PayEase products. The Analytics Dashboard implements multiple layers of security:

  • End-to-end data encryption (both in transit and at rest)
  • Role-based access control with granular permissions
  • Two-factor authentication option for all users
  • Regular security audits and penetration testing
  • Compliance with PCI DSS and other relevant standards
  • Comprehensive audit logs of all system access and changes
All data is stored in secure, certified data centers with redundant backups.

What happens after the 1-year included data storage period?

After the first year, you have several options:

  • Renew your data storage subscription to maintain access to historical data
  • Upgrade to an extended data retention plan (up to 7 years available)
  • Export historical data for archival in your own systems
If you choose not to renew, the system will continue to store and provide access to the most recent 3 months of data while older data will be archived. Archived data can be restored if you decide to renew later. Our team will notify you well in advance of your renewal date to discuss your options.

Can I create custom reports and dashboards?

Yes, the Analytics Dashboard offers powerful customization capabilities:

  • Drag-and-drop report builder for creating custom reports
  • Custom dashboard creator with flexible layouts
  • Custom metric definitions to track your specific KPIs
  • Advanced filtering and segmentation options
  • Ability to save and share custom reports and dashboards with team members
You don't need technical expertise to create custom reports - the intuitive interface makes it accessible to all users. Additionally, our support team can help you create more complex custom reports if needed.

How often is the data updated in the dashboard?

The Analytics Dashboard provides different update frequencies depending on the type of data:

  • Transaction data: Real-time updates as transactions occur
  • Aggregated metrics and KPIs: Hourly updates
  • Complex analytical calculations: Updated every 4 hours
  • Long-term trend analysis: Daily updates
For critical monitoring needs, you can set up real-time alerts that will notify you immediately when specific conditions are met, such as unusual transaction patterns or threshold breaches.

What kind of training and support is available?

Your purchase includes comprehensive training and support:

  • Initial onboarding session for all users
  • Access to detailed documentation and video tutorials
  • Regular webinars on advanced features and best practices
  • Email, chat, and phone support during business hours
  • Priority support for critical issues
Additionally, we offer optional advanced training sessions for power users who want to get the most out of the analytics capabilities. These can be scheduled at your convenience and tailored to your specific needs.