Subscription Management

Subscription Management

BD 399.00

76 reviews

The PayEase Subscription Management system is a comprehensive solution designed specifically for businesses in Bahrain that offer subscription-based services or recurring payment products. It simplifies the entire subscription lifecycle from sign-up to renewal, helping you grow and maintain a loyal customer base while maximizing recurring revenue.

Key Features:

  • Flexible subscription plan creation (monthly, quarterly, annual, custom)
  • Multiple pricing tiers and feature-based packaging
  • Automated recurring billing and payment collection
  • Secure card vaulting for frictionless renewals
  • Prorated billing for mid-cycle changes
  • Trial period management with automatic conversion
  • Dunning management for failed payments
  • Customer self-service portal for subscription management
  • Comprehensive subscription analytics and reporting
  • Revenue recognition and financial reporting

What's Included:

  • Cloud-based subscription management platform
  • Customer management dashboard
  • Customizable subscriber portal
  • API access for custom integrations
  • Mobile app for subscription management (iOS and Android)
  • Up to 10 user accounts
  • Implementation support and configuration assistance
  • 1 year of free updates and technical support

Transaction Fee: 1.9% + BD 0.150 per successful transaction

Setup Time: 3-5 business days

Compatibility: Works with all major e-commerce platforms and custom websites

System Specifications

Deployment Cloud-based SaaS solution
User Access 10 admin users included (expandable)
Subscriber Capacity Unlimited subscribers
Subscription Plans Unlimited plans and pricing tiers
Billing Cycles Daily, Weekly, Monthly, Quarterly, Annual, Custom
Payment Methods Credit/Debit Cards, Bank Transfers, Digital Wallets
Currencies BHD, USD, EUR, GBP + 35 more
Languages English, Arabic
Security PCI DSS Compliant, 256-bit SSL, Tokenization
Integrations CRM systems, Accounting software, E-commerce platforms

Technical Requirements

As a cloud-based solution, there are minimal technical requirements:

  • Internet connection for admin access
  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • For API integration: RESTful API support
  • For e-commerce integration: Compatible platform or custom development

API & Integration Capabilities

The system provides comprehensive API endpoints for:

  • Subscriber management (create, update, delete)
  • Subscription plan management
  • Billing and payment processing
  • Reporting and analytics
  • Webhook notifications for key events

Pre-built integrations are available for:

  • E-commerce: WooCommerce, Shopify, Magento
  • CRM: Salesforce, HubSpot, Zoho CRM
  • Accounting: QuickBooks, Xero, Zoho Books
  • Other PayEase products

Advanced Subscription Management Features

Smart Dunning Management

Automatically handle failed payments with customizable retry schedules, communication templates, and recovery strategies. The system uses intelligent algorithms to optimize retry timing based on success patterns, maximizing payment recovery.

Flexible Contract Management

Create and manage complex subscription contracts with customizable terms, minimum commitment periods, early termination fees, and auto-renewal options. The system helps ensure compliance with contract terms while providing flexibility for special cases.

Usage-Based Billing

Support for hybrid subscription models that combine recurring base fees with usage-based charges. Track usage metrics, set tiers or per-unit pricing, and automatically calculate variable charges to be added to subscription invoices.

Advanced Pricing Management

Create sophisticated pricing strategies including volume discounts, promotional pricing, grandfather pricing, seasonal pricing, and price localization. The system handles complex price changes and transitions smoothly, with proper customer communication.

Subscription Revenue Analytics

Gain deep insights into your subscription business with metrics like Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), Customer Lifetime Value (CLV), Churn Rate, Retention Rate, and Expansion Revenue. Visualize trends and forecast future growth.

Customer Lifecycle Management

Track and manage the entire customer journey from acquisition to expansion to retention. Set up automated workflows for onboarding, renewal reminders, upgrade opportunities, and win-back campaigns for churned customers.

Additional Modules (Available as Add-ons)

  • Advanced Revenue Recognition: Automated IFRS 15 compliant revenue recognition for complex subscription scenarios
  • Tax Management: Global tax calculation, reporting, and filing assistance for subscription businesses
  • Customer Success Dashboard: Tools for monitoring customer health, identifying at-risk subscribers, and managing proactive retention
  • Advanced Analytics: AI-powered subscription insights, cohort analysis, and predictive modeling

Contact our sales team for pricing on these additional modules.

4.8

Based on 76 reviews

5 Stars
82%
4 Stars
16%
3 Stars
2%
2 Stars
0%
1 Star
0%

Omar K.

Verified Purchase

March 18, 2024
Transformed our fitness studio business model

We used to struggle with managing memberships for our fitness studio chain across Bahrain. PayEase's Subscription Management system has completely transformed how we operate. The flexible billing options allowed us to offer various membership tiers with different pricing and features. The dunning management has dramatically reduced failed payments, and the customer portal gives our members control over their subscriptions. Our administrative work has been cut in half, and revenue has increased by 30% since implementation. The analytics have also provided valuable insights that helped us optimize our pricing strategy.

Amina L.

Verified Purchase

February 27, 2024
Perfect for our digital content business

As a growing digital media company in Bahrain, we needed a robust system to manage our premium content subscriptions. The PayEase solution exceeded our expectations. We were able to set up multiple subscription tiers with different content access levels, offer free trials that convert automatically, and provide a seamless experience for our subscribers. The analytics have been particularly valuable, helping us understand which content drives the most subscriptions and which pricing models perform best. The implementation team was knowledgeable and responsive, making the setup process smooth despite our complex requirements.

Khalid M.

Verified Purchase

January 15, 2024
Great system, some advanced features could be improved

We've been using the Subscription Management system for our B2B SaaS product for about 6 months now. Overall, it's been a very positive experience. The core subscription functionality works flawlessly, and the customer portal has reduced our support tickets by at least 40%. The reason for 4 stars instead of 5 is that some of the more advanced features like usage-based billing could use some refinement. We have some complex usage metrics that required custom development to track properly. That said, the PayEase team was very supportive in helping us implement our custom solution, and they've mentioned that enhancements to these features are on their roadmap.

How quickly can I set up and start using the Subscription Management system?

The basic setup typically takes 3-5 business days, which includes account creation, initial configuration, and template customization. For more complex implementations with custom integrations or migration of existing subscription data, the timeline may extend to 1-2 weeks. Our implementation team works closely with you throughout the process to ensure a smooth transition.

Can I migrate my existing subscribers to the PayEase Subscription Management system?

Yes, we provide comprehensive migration support for existing subscription businesses. Our team will help you map your current subscription data to our system, including subscriber information, subscription plans, payment methods, and billing schedules. We have experience migrating data from various platforms and can handle complex scenarios while ensuring continuity for your subscribers.

How does the system handle failed payments and subscriber churn?

The system includes a sophisticated dunning management module that automatically handles failed payments through a customizable recovery process. This includes retry attempts at strategic intervals, intelligent card updater technology, and automated customer communications. For voluntary cancellations, the system offers cancellation flows with options for feedback collection, downgrades, pauses, or win-back offers to reduce churn.

Can I offer promotional pricing, free trials, or discounts?

Yes, the system supports a wide range of promotional options including:

  • Free or paid trials with automatic conversion
  • Time-limited promotional pricing
  • One-time or recurring discounts
  • Coupon codes with various redemption rules
  • Volume-based discounts
  • Setup fee waivers
All promotional activities are tracked for analytics and revenue recognition purposes.

What kind of reporting and analytics does the system provide?

The system offers comprehensive subscription analytics including:

  • Financial metrics (MRR, ARR, revenue forecasting)
  • Subscriber metrics (growth, churn, retention, lifetime value)
  • Plan performance (conversion rates, popularity, profitability)
  • Cohort analysis
  • Payment success rates and dunning effectiveness
  • Customizable dashboards and exportable reports
You can segment data by various criteria such as plan type, customer segment, geography, or acquisition channel.

Is the system compliant with international regulations?

Yes, the Subscription Management system is designed to comply with relevant financial and data protection regulations. This includes:

  • PCI DSS compliance for payment security
  • GDPR and similar data protection regulations
  • Local tax calculation and reporting capabilities
  • Audit trails for all subscription changes
  • Compliant electronic communication options
The system is regularly updated to maintain compliance with evolving regulations.

What happens after the first year of included support and updates?

After the first year, you have the option to renew your support and updates package. The renewal typically costs 20% of the original purchase price annually and includes continued access to technical support, system updates, security patches, and minor feature enhancements. Without a support renewal, you can continue using the system indefinitely, but would not receive updates or support services.